Demographic Information (please only include information which you feel comfortable providing.)
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1) Please indicate your gender.
Male
Female
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2) Where are you employed (e.g., city, state/province, and country)?
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3) What is the primary focus of your organization? (please select the best fit)
Agriculture, Forestry, or Fishing
Communications (Advertising, Publishing, Entertainment, Media)
Construction or Building
Consulting or Contracting
Education
Financial Services, Banking, Legal, Insurance, or Real Estate
Government/Public Administration
Health or Medical Services
Food, Hospitality, Travel, Tourism, or Recreation (e.g., lodging)
Industrial or Manufacturing
Information Technology or Technology Services
Military
Non-Profit Organization, Foundation, or Association
Public Utilities (Power, Telecommunications, etc.)
Transportation (railway, shipping, etc.)
Wholesale/Distribution/Retail Trade
Other:
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4) How many people are employed in your organization?
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5) What is your primary job function? Please select the closest matching description.
Chief Executive Officer or President
Chief Learning Officer or Knowledge Manager
Chief Technology Officer
Consultant or Learning Technology Advisor
Corporate Education Manager or Director
E-Learning Manager or Director
Human Resources Manager or Director
Instructional Designer or Content Developer
Instructional Technologist
Loss Control Manager or Director
Performance Manager or Technologist
Salesperson, Marketing Manager, or Communications
Systems Administrator or Director
Technical Writer
Tool Developer or Programmer
Training Evaluator
Trainer or Instructor
Training or Human Resources Support Staff
Training Manager or Director
Web Developer
Other:
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6) Have you attended an e-learning or training related conference in the past 24 months?
Yes
No
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7) What best depicts your attitude and involvement in e-learning?
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8) How much knowledge do you have related to e-learning in your organization?
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9) How much influence do you have on the future plans and directions for e-learning within your organization?
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Current State of Online Learning
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10) How long has your organization been using blended learning (i.e., combining online experiences and face-to-face meetings) as part of its employee training?
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11) How long has your organization been using fully online courses or programs as part of its employee training?
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12) In general, are online courses more engaging or motivating than face-to-face courses and classroom designs?
Yes
No
Don't know
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13) What is the overall quality of e-learning content used in your organization?
Extremely boring/non-interactive
Somewhat boring/non-interactive
Somewhat engaging/interactive
Extremely engaging/interactive
Do not know
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14) What percentage of the total training budget in your organization was spent in e-learning in 2003?
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15) Is your organization entrepreneurial in forming partnerships or consortia with other organizations, agencies, or institutions to offer new e-learning opportunities for your employees (e.g., new courses, programs, or credentials)?
Yes
No
Don't know
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16) This question relates to strategic planning for e-learning within your organization.
Do you have a strategic plan for e-learning?
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If you have a plan, did you help create it?
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If you have a plan, is it less than 2 years old?
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If you have a plan, is it a good one?
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If you have a plan, does it look more than 2 years into the future (i.e., beyond 2005)?
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17) Does your organization calculate return on investment (ROI) for e-learning courses, programs, or initiatives?
Yes
No
Don't know
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18) Which training approaches are used in delivering e-learning within your organization? (Check all that apply)
Blended: Combining Any and All Formats as Needed
Blended: Combining Drill/Memorization and Open Ended/Problem-Based Activities
Blended: Combining Face-to-Face and Online Activities
Blended: Combining Instructor-Led and Self-Paced Activities
Blended: Combining Synchronous and Asynchronous Technologies
Customized Online Learning Systems and Solutions
Instructor-Led: Using Asynchronous Technologies
Instructor-Led: Using Synchronous Presentations (i.e., virtual classrooms and Webinars)
Instructor-Led: Using Video Streaming of Lectures or Presentations
Self-Paced Learning with Minimal or No Assistance
Self-Paced Learning with Some Mentoring or Guidance
Self-Paced Learning with Some Team Collaboration or Feedback
Virtual Team-Based/Peer Collaboration
Other:
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19) Which of the following skills are currently taught by your organization through e-learning? (Check all that apply)
Communication Skills
Computer Application/Software Skills
Computer Systems/Programming Skills
Customer Product Training
Customer Service Skills
Diversity/Cultural Awareness
Ethics
Executive Education/Development
Job-Related Skills
Management Development (Not Executive Leader)
New Hire Orientation
Personal Development Skills
Sales/Marketing Skills
Technical Skills/Knowledge
Other:
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Future Projections of Online Learning (please make your best guesses regarding the future of online learning)
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20) In terms if e-learning, which of the following skill areas will experience the largest growth in your organization during the coming decade?
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21) Please rank the potential of e-learning in the following six skill areas during the coming decade (Note: 1 = low potential; 6 = high potential, using each ranking once).
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22) How will your organization's spending in e-learning change during the next few years?
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23) Two years from now, what percentage of training in your organization will occur online? (please select one)
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24) How will e-learning be used in your organization in the next few years? (Check all that apply)
Alternative to instructor-led (traditional classroom-based) courses
Follow-up to instructor-led (traditional classroom-based) courses
Sole source of learning
Supplement to instructor-led (traditional classroom-based) courses
None of the above: We will not utilize e-learning
Not applicable: Something else will emerge to replace e-learning in next few years
Other:
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25) From the perspective of your organization, what is the most significant e-learning issue or problem that must be addressed during the next few years?
Boring and low quality content
Cultural resistance
Fast changing technology
High costs
Insufficient management support and commitment
Lack of standards
Limited bandwidth
Limited organizational vision and planning
More hype than fact
Unethical vendors
Other:
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26) What percentage of employee training in your organization is blended (i.e., courses that have online as well as face-to-face or conventional classroom components) today and how might this change in 3 years and in a decade?
Percent blended training today (2004)
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Percent blended training in 3 years (2007)
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Percent blended training in 10 years (2014)
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27) What percentage of employee training in your organization is fully online today and how might this change in 3 years and in a decade?
Percent fully online this year (2004)
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Percent fully online in 3 years (2007)
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Percent fully online in a decade (2014)
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28) What learning style(s) do online learning courses typically address today and what style might they most often address both 3 years and 10 years from now?
Style addressed today (2004)
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Style addressed in 3 years (2007)
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Style addressed in 10 years (2014)
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29) Which of the following should be developed to help improve online learner success? (Pick one)
Better technology training programs
Better learning management systems to track employee progress
Better evaluation of employee achievement and satisfaction online
Better orientation sessions and tutorials for e-learning
Clearer reward systems and incentives for e-learning completion
Training that helps employees self-regulate their learning
Other:
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30) Which of the following e-learning job areas will grow the most during the coming decade as a percentage?
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31) In the year 2010, the typical online instructor will have:
Little or no training to teach online
Some training to teach online
Extensive internal training within your organization to teach online possibly leading to a certificate
Extensive external training to teach online possibly leading to a certificate
Specific teaching degrees to teach online
Not applicable (e.g., we rely on self-paced e-learning with no human support)
Other:
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32) For instructor-led online courses, which of the following skills will be vital for online instructors in 2010? (check all that apply)
Online Counselor or Advisor
Online Course Developer
Online Evaluator or Assessor
Online Facilitator or Moderator
Online Lecturer or Instructor
Online Mentor or Coach
Online Program Coordinator or Developer
Online Subject Matter Expert
Online Technology Expert
Not applicable (e.g., we rely on self-paced e-learning with no human support)
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33) Please check up to 4 of the following instructional approaches or strategies that will become more widely used in online corporate training during the coming decade.
(Please select no more than 4)
Authentic cases and scenario learning
Coaching or mentoring
Debates and role play
Discussion
Exploration or discovery
Guided learning
Lecturing or instructor-directed activities
Modeling of the solution process
Problem-based learning
Self-paced learning
Simulations or gaming
Socratic questioning
Virtual team collaboration and problem solving
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34) Which of the following will increase the most in use during the coming decade due to advances in Internet technology (e.g., extended bandwidth, wireless Internet, etc.)? (Pick one)
Authentic learning experiences
Educational games and edutainment
Global collaboration and perspectives
Interactive simulations
Massive multiplayer online games
Multimedia presentations (e.g., sound, pictures, video, etc.)
Networking with field experts
Online mentoring and expert support
Reusable learning (content) objects
Two-way video conferencing
Other:
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35) Which online learning technology will most dramatically increase in use during the next few years?
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36) Which one of the following technologies will most greatly impact the delivery of e-learning in your organization during the next few years?
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37) Which of the following methods will be used to deliver training in your organization in the next few years? (Check all that apply)
Asynchronous Tools (e.g., discussion boards, surveys, Web links)
Blended (combining online and classroom)
Instructor-led Classroom-based Learning
Instructor-led Online Learning
Multimedia (CD-ROM, CBT, DVD)
Paper-based Correspondence
Peer-to-Peer Online Learning Networks
Satellite Broadcast
Self-paced Online
Streaming Video
Synchronous Tools (e.g., chats, instant messaging, virtual classrooms, Webinars)
Videotape
Virtual Reality
Wireless Technology
Other:
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38) Which area of e-learning do you see growing most rapidly in the next few years?
E-learning Content
E-learning Services
E-learning Technology
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39) In the next few years, which aspect of e-learning will your organization focus most on?
Creation of e-learning content
Creation of e-learning tools and systems
Delivery of e-learning content
Evaluation of e-learning outcomes
Management of e-learning courses and programs
Strategic planning for e-learning
Other:
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40) Will e-learning be the dominant form of training in your organization during the coming year? What about in 2010, 2020, and 2030?
In 2004
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In 2010
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In 2020
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In 2030
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41) Rate the potential use of the following forms of online assessment and evaluation within your organization during the next few years.
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42) In addition to learner assessment and course evaluation, how important will online surveys be to your organization during the next few years (e.g., in customer and employee feedback)?
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43) How will the quality of online learning be most effectively measured during the coming decade?
Comparison of learner achievement with those in live or face-to-face classroom settings
Computer log data of student usage and activity
Cost-benefit analyses
Course completion rates
Course interactivity ratings and evaluations
Employee performance in simulated tasks of real-world activities
Employee performance on the job
Learner satisfaction questionnaires
Return on investment (ROI) calculations
Time to competency
Other:
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44) How does e-learning compare to traditional (face-to-face) instruction in terms of course quality and employee learning outcomes today and how might this change 3 years from now and a decade from now?
E-learning today (2004)
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E-learning in 3 years (2007)
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E-learning in 10 years (2014)
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45) In the year 2010, what overall statement might be said about the cost of e-learning courses compared to the cost of e-learning courses in 2004? Make your best guess.
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46) If you wanted to obtain a white paper or technical report related to e-learning during the next year, which content areas would you be most interested in? (Please select no more than 5 from the list below)
1. Blended E-Learning
2. Creation and Use of Reusable Learning Objects
3. Current State of Simulations and Gaming
4. Enhancing Interaction and Motivation Online
5. E-Learning Assessment and Evaluation (e.g., Return on Investment (ROI))
6. E-Learning Course Design and Development
7. E-Learning Standards (e.g. SCORM, IMS)
8. Examples of Corporate-University Partnerships
9. Future Directions of E-Learning
10. How to Mentor Online
11. Implementing E-Learning Solutions
12. Incentives for Employees to Complete E-Learning Courses
13. Methods for Teaching Online
14. Selecting E-Learning Vendors
15. Strategic Planning for E-Learning
16. Summary of Research on E-Learning
17. Training the Online Trainer
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47) Assume it is the year 2025, what will history say about e-learning?
The impact was so insignificant, few will remember it or write about it
For the most part, it was a waste of time, money, and resources
It was a just a passing fad
It had a positive impact in several key areas
It dramatically changed the world for the better
It led to many other training technologies and learning advances
Other:
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48) Please describe an e-learning activity, resource, or emerging technology that might most directly impact your organization during the next few years (Please include relevant URL(s) or Web site(s), if possible).
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Final Comments and Requests for Final Report
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49) Feel free to list additional comments related to any of the items in this survey, especially regarding the future of e-learning. Actual e-learning stories and future e-learning predictions are welcome.
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50) If you would like to receive a free electronic copy of this survey report, please provide your email address in the space below. Note that 30 randomly drawn email addresses will receive free one year Pro memberships in SurveyShare. All others will be given a free Pro membership for 60 days to use as they wish. Providing a name for such accounts is helpful but not required.
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