Free Charity Survey Question Samples
These are sample donor satisfaction survey questions from SurveyShare's charity survey template category.
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SurveyShare has provided this free Internet resource in hopes that it can help you with your survey project. You do not have to try our Web survey software. You are welcome to incorporate ideas from these questions without joining SurveyShare, but we are that you read this short disclaimer:
This free survey template includes suggested questions on the topic of donor satisfaction. This survey template has not been tested for validity and reliability. It are presented as a survey design sample only. The questions are provided as possible examples of the type of questions you might want to include, without warranty for reliability or validity.
This template example inclides the following web survey items:
How long have you been a donor to this organization?
How often do you donate to this organization?
How satisfied are you with being kept informed of the use of organization funds?
How satisfied are you with the decisions the organization makes for use of funds?
How satisfied are you with your ability to designate what your donation is to be used for?
How satisfied are you with the information you receive regarding the use of your donation?
The donations I have made have been put to the uses for which they were given.
The organization provided the information I needed to make a decision on making a donation.
The organization effectively communicated its need for donations.
The organization contacted me for a donation appropriate for my interests.
My questions about donations were answered respectfully and completely.
My opinions and ideas are listened to and valued by the organization.
I know that the organization will use my gift for the purpose it was intended.
How satisfied are you with the recognition you receive for being a donor?
How satisfied are you with the method by which the organization makes requests for donations?
How satisfied are you with the benefits (perks) you receive for being a donor?
How satisfied are you with the relationship between the organization and yourself as a donor?
1) How long have you been a donor to this organization?
-- Select Here --
Less than 1 year
1-3 years
4-6 years
7-9 years
10-12 years
More than 12 years
2) How often do you donate to this organization?
Annually
Bi-Annually
Monthly
Bi-Monthly
Rarely
Never
Please tell us how satisfied or dissatisfied you are with each of the following.
3) How satisfied are you with being kept informed of the use of organization funds?
Very Satisfied
Somewhat Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied
Undecided
4) How satisfied are you with the decisions the organization makes for use of funds?
Very Satisfied
Somewhat Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied
Undecided
5) How satisfied are you with your ability to designate what your donation is to be used for?
Very Satisfied
Somewhat Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied
Undecided
6) How satisfied are you with the information you receive regarding the use of your donation?
Very Satisfied
Somewhat Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied
Undecided
Please tell us how much you agree or disagree with each of the following statements.
7) The donations I have made have been put to the uses for which they were given.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
8) The organization provided the information I needed to make a decision on making a donation.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
9) The organization effectively communicated its need for donations.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
10) The organization contacted me for a donation appropriate for my interests.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
11) My questions about donations were answered respectfully and completely.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
12) My opinions and ideas are listened to and valued by the organization.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
13) I know that the organization will use my gift for the purpose it was intended.
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
Please tell us how satisfied or dissatisfied you are with each of the following.
14) How satisfied are you with the recognition you receive for being a donor?
Very Satisfied
Somewhat Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied
Undecided
15) How satisfied are you with the method by which the organization makes requests for donations?
Very Satisfied
Somewhat Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied
Undecided
16) How satisfied are you with the benefits (perks) you receive for being a donor?
Very Satisfied
Somewhat Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied
Undecided
17) Overall, how satisfied are you with the relationship between the organization and yourself as a donor?
Very Satisfied
Somewhat Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied
Undecided
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