Product Satisfaction Survey Template

This is an example of a product satisfaction survey. You cannot respond to this version of the product satisfaction survey.
Visit Survey Share for business survey templates including product satisfaction survey templates.

1) How long have you used this product?
Less than one month
One to six months
Six months to one year
One to two years
More than two years

2) How did you learn about this product?
Television
Radio
Newspaper
Magazine
Internet/Website
Friend/Relative
Other:

3) Where do you usually purchase this product?
Grocery store
Discount store
Department store
Drug store
Mall
Internet/Online
Other:

4) How often do you use this product?

5) Overall, how satisfied are you with this product?
Very Dissatisfied
Dissatisfied
Satisfied
Very Satisfied

6) Please rate your overall opinion about the quality of this product.
Very low quality
Low quality
Average
High quality

7) Compared to other products of this type, the quality of this product is:
Much worse
Worse
About the same
Better
Much better

8) The value of this product is:
Very poor
Poor
Good
Excellent

9) Will you continue to use this product?
Yes
No

10) Would you recommend this product to others?
Yes
No

11) Please rank what you look for in order of importance when selecting products of this kind.

12) What do you like most about this product?

13) What do you like least about this product?

Shopping Survey Template